Perspectives

Articles about design research, strategy, and my take on what’s happening in healthcare.

The Issue With Access: Conducting Observational Research in the Post-Pandemic Era
Ben Davis Ben Davis

The Issue With Access: Conducting Observational Research in the Post-Pandemic Era

Driving innovation in healthcare requires a thorough understanding of the context in which care takes place. But in recent years conducting in-person observational research has become incredibly challenging, leading to researchers finding creative ways to access the point of care. As a researcher with over 15 years of experience in healthcare, I share a few approaches to getting on-site.

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