
Perspectives
Articles about design research, strategy, and my take on what’s happening in healthcare.

The Issue With Access: Conducting Observational Research in the Post-Pandemic Era
Driving innovation in healthcare requires a thorough understanding of the context in which care takes place. But in recent years conducting in-person observational research has become incredibly challenging, leading to researchers finding creative ways to access the point of care. As a researcher with over 15 years of experience in healthcare, I share a few approaches to getting on-site.

Crafting a Perspective: The Role of Abstraction in Strategic Innovation
Crucial to informing a sound narrative in research is the concept of abstraction, or the process of distilling complex information into thematic insights and delivering actionable guidance. Let’s explore why abstracting research findings into insights is so essential.